MB-910 Sales Practice Questions

Your company uses Dynamics 365 Sales. You need to prepare and send a quote to a customer. What are two possible ways to achieve the goal? NOTE: Each correct selection is worth one point.

Select 2 answers.

• AA. Close the quote
• BB. Generate a document by using a Microsoft Word template.
• CC. Export the quote as a PDF file.
• DD. Create an order

A customer needs a cost-effective sales solution that can display current news about a lead or an account. You recommend Microsoft Relationship Sales. Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Select 2 answers.

• AA. Dynamics 365 Customer Insights
• BB. Dynamics 365 Sales Enterprise
• CC. Dynamics 365 Sales Insights
• DD. LinkedIn Sales Navigator

You are a sales representative for a company. Which Dynamics 365 Sales can you use to manage the sales pipeline?

• AA. Turning leads into opportunities
• BB. Tracking the asset history of a customer
• CC. Resolving an open case of a customer
• DD. Tracking service level agreements

You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales. You need to review the timeline for a case that you are managing. Which type of activity appears in the case timeline?

• AA. Project task
• BB. Task
• CC. Entitlement
• DD. Work order