MB-910 Field Practice Questions
The free MB-910: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) questions that deal with field, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #9
A company uses Dynamics 365 Field Service. You create a work order from a case. A field service administrator schedules the work order. A technician arrives at the site of the work order and is ready to begin work on time. What is the status of the work order?
Correct answer: A
Explanation
Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/work-order-status-booking- status
Question #10
An air conditioning company uses Dynamics 365 Field Service. When a problem is detected with a customer’s air conditioning system, a new case must be opened automatically. You need to recommend a solution for the company. What should you recommend?
Correct answer: C
Explanation
Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service
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