250-444 Technician Practice Questions

Several users from the finance department report that they are able to access the Internet, but unable to connect to their financial applications. The network technician is unable to ping the finance server. The technician decides to check the switch and determines that Internet access is working. Which of the following is a possible cause of the access issues?

• AA. Faulty cable
• BB. Remote management disabled
• CC. Improper VLAN assignment
• DD. Mismatched duplex

A network technician has determined a managed network switch has failed. The technician knows how to install a new switch, but not how to properly configure it. Which of the following troubleshooting steps should the technician take NEXT?

• AA. Escalate the problem
• BB. Identify potential effects
• CC. Test the theory to determine cause
• DD. Establish a plan of action to resolve the problem