Salesforce-Administrator: Salesforce Certified Administrator Solar Practice Questions
The free Salesforce-Administrator: Salesforce Certified Administrator questions that deal with solar, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #1
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box. Which three of the standard objects are available to an administrator considering a support use case? Choose 3 answers
Select 3 answers.
Correct answer: A, B, E
Explanation
Contract, Case and Account are standard Salesforce objects available for a support use case. Ticket and Request are not standard objects, so they would have to be custom.
Question #3
The administrator at Ursa Major Solar imported records into an object by mistake. Which two toolsshould be used to undo this import? Choose 2 answers
Select 2 answers.
Correct answer: B, C
Explanation
Data Loader can delete the erroneous records by their IDs, and Mass Delete Records removes them in bulk from list views. The Data Import Wizard only inserts or updates, and Data Export cannot remove data.
Question #5
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty?
Correct answer: B
Explanation
A formula field can derive the warranty expiration date from the purchase date and add the extra coverage when an installation is delayed, without anyone entering the date manually.
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