ADM-201 Kicks Practice Questions

Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases. Which two users are able to fulfill this request? Choose 2 answers

Select 2 answers.

• AA. A user with Read Permission on account.
• BB. A user with manager role above the agent.
• CC. A user with the System Administrator profile.
• DD. A user with the Manage Cases Permission

A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user’s password? Choose 2 answers

Select 2 answers.

• AA. Resetting the password will change the user’s password policy.
• BB. Single sign-on users can reset their own passwords using the forgot password link.
• CC. Resetting a locked-out user’s password automatically unlocks the user’s account.
• DD. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.

User at Cloud Kicks want to see information more useful for their role on the Case page. How should an administrator make the pages more dynamic and easier to use?

• AA. Add Component visibility filters to the Components.
• BB. Remove fields from the record details component.
• CC. Delete the extra component from the page.
• DD. Include more tab components with filters.