PgMP: Program Management Professional Managers Practice Questions

Part of your job as the program manager is to coach the project managers on their duties and goals. One of the project managers, Holly, is having trouble discerning the difference between quality assurance and quality control. She understands that she needs both to help you reach the program goals. Which statement best describes quality assurance for a project within your program?

• AA. Quality assurance is an inspection-driven process to keep mistakes out of the project.
• BB. Quality assurance is a prevention-driven process to keep mistakes out of the project.
• CC. Quality assurance defines quality and sets goals for the project team.
• DD. Quality assurance is an organization-wide process to do the work according the organizational goals and metrics.

You are the program manage of HYH Program for your organization. Your program is to create a new sports arena for your city within 12 months. Your program has seven projects and you've worked with all of the project managers before. Even though you've worked with the project managers before you still need to define the authority of the project managers and their projects. What document names the project manager for the project?

• AA. Program human resource management plan
• BB. Project charter for each project
• CC. Program management charter
• DD. Project scope statement