Free MS-740: Troubleshooting Microsoft Teams Exam Questions and Answers
Troubleshooting Microsoft Teams is exam MS-740, part of Microsoft Certifications. Microsoft exam codes name the solution area rather than the level — AZ for Azure, DP for data, MS for Microsoft 365, PL for Power Platform, SC for security, AI for Azure AI — with one reliable rule: any exam numbered 900 or 901 is Fundamentals. Every technical exam is scored from 1 to 1000 with 700 to pass, a scaled score Microsoft notes is explicitly not 70% of the marks.
Looking for MS-740 exam dumps or ExamTopics MS-740 questions? These MS-740 practice questions cover the same ground with verified answers and explanations, a downloadable MS-740 PDF and a full MS-740 practice test, kept current as Microsoft updates the exam.
Last updated: September 26, 2026
- Exam code
- MS-740
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- Microsoft
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- 1000+
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- First 10, with answers
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- 130 mins · 70%
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Question #5
An organization has E5 licenses without audio conferencing. When a user sends a chat message from the Microsoft Teams desktop app the messages are not delivered to recipients. When the user sends a chat message by using the Teams mobile app the messages are delivered. You need to resolve the issue. Which three actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Select 3 answers.
Correct answer: A, C, D
Explanation
Because mobile delivers but desktop does not, the fault is client-side: clearing the Teams and credential caches, updating the desktop app, and signing out and back in each resolve corrupted client state. The license is fine since mobile works.
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Discussion
Explain your reasoning, not just the letterBrowse the free questions by topic
More MS-740 questions
- Question 1A user sets up a Microsoft Teams meeting on a device that runs macOS. The user reports that they are disconnected from…
- Question 2You are a Microsoft Teams administrator for a company. The company uses active calling plans and dynamic emergency…
- Question 3You are the administrator for an organization. A user named User1 can communicate with User2 from an external domain by…
- Question 4A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager. The Teams app that you installed…
- Question 6You need to resolve the emergency address issue. What should you do?
All MS-740: Troubleshooting Microsoft Teams practice questions →
Other Microsoft certifications
- AZ-500: Microsoft Azure Security Technologies (opens in a new tab)
- MS-101: Microsoft 365 Mobility and Security (opens in a new tab)
- MS-102: Microsoft 365 Administrator (beta) (opens in a new tab)
- MS-100: Microsoft 365 Identity and Services (opens in a new tab)
- PL-900: Microsoft Power Platform Fundamentals (opens in a new tab)
- AZ-305: Designing Microsoft Azure Infrastructure Solutions (opens in a new tab)
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FAQ
Learn More: https://learn.microsoft.com/en-us/credentials/
- Q1: What is the MS-740: Troubleshooting Microsoft Teams exam?
- A: MS-740: Troubleshooting Microsoft Teams is a Microsoft certification exam. Judging by the questions in our bank, it concentrates on microsoft, worth, selection, presents and prepaway.
- Q2: What topics does the MS-740: Troubleshooting Microsoft Teams exam cover?
- A: Questions in our MS-740: Troubleshooting Microsoft Teams bank cluster around microsoft, worth, selection, presents, prepaway, user1, vendora and channel. Working through the full set is the quickest way to find which of these you are weakest on.
- Q3: How should I prepare for MS-740: Troubleshooting Microsoft Teams?
- A: Work through the MS-740: Troubleshooting Microsoft Teams practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q4: Are these real MS-740: Troubleshooting Microsoft Teams exam questions?
- A: They are drawn from officially released past questions and from community members who have sat MS-740: Troubleshooting Microsoft Teams. Answers are verified and updated weekly.
- Q5: Where do I register for the MS-740: Troubleshooting Microsoft Teams exam?
- A: Register through Microsoft directly at https://learn.microsoft.com/en-us/credentials/. Exampractice is not affiliated with Microsoft and does not administer the exam.
- Q6: Is there a free MS-740: Troubleshooting Microsoft Teams sample?
- A: Yes. Every MS-740: Troubleshooting Microsoft Teams page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
- Q7: What are Microsoft Certification Exams?
- A: Microsoft Certification Exams validate your expertise in using and managing Microsoft’s technologies and solutions, including Azure, Office 365, Windows, and more. These certifications demonstrate your proficiency in deploying, configuring, and optimizing Microsoft products to support business operations and IT infrastructure.
- Q8: Why should I pursue Microsoft Certification?
- A: Microsoft Certification enhances your professional credibility, showcasing your skills and knowledge in Microsoft technologies. This can lead to better job opportunities, higher salaries, and career advancement in IT, cloud computing, software development, and related fields.
- Q9: What are the benefits of Microsoft Certification?
- A: Benefits include recognition as a certified Microsoft professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Microsoft technologies and best practices.
- Q10: Who should take Microsoft Certification Exams?
- A: IT professionals, system administrators, developers, cloud engineers, data analysts, and anyone involved in managing and implementing Microsoft solutions should consider these certifications to validate their expertise and advance their careers.
- Q11: What types of Microsoft Certification Exams are available?
- A: Microsoft offers various certification paths, including:
- Q12: How do I prepare for Microsoft Certification Exams?
- A: Preparation can include official Microsoft training courses, study guides, practice exams, online tutorials, and hands-on experience with Microsoft products and solutions.
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- A: Microsoft Certification Exams can be taken online with remote proctoring or at authorized Pearson VUE testing centers worldwide, providing flexibility to fit your schedule and location.
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- A: Microsoft Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in IT, cloud computing, software development, and other tech-related fields.
- Q15: Are there any prerequisites for Microsoft Certification Exams?
- A: Some exams may have prerequisites, such as foundational knowledge or prior experience with Microsoft products. Check the specific requirements for each certification path on the Microsoft Learn website.
- Q16: How often do I need to recertify for Microsoft Certifications?
- A: Microsoft Certifications typically require renewal every year or two, depending on the certification, to ensure that certified professionals stay updated with the latest technologies and industry practices.