70-698 Technician Practice Questions

A technician needs to ensure that Windows 10 is installed with secure boot enabled. What should the technician verify before installation?

• AA. USB port availability
• BB. BIOS compatibility
• CC. UEFI firmware settings
• DD. Legacy mode support

A user complains their Windows 10 device is running slowly. Which tool can the technician use to identify performance issues?

• AA. Task Manager
• BB. Windows Explorer
• CC. Disk Cleanup
• DD. Control Panel

During installation, a user encounters a blue screen error. What is the first step a technician should take?

• AA. Reinstall Windows
• BB. Boot into Safe Mode
• CC. Check hardware
• DD. Remove peripherals

After upgrading to Windows 10, a user can't access their printer. What should the technician recommend?

• AA. Replace the printer
• BB. Reinstall Windows
• CC. Update printer drivers
• DD. Check USB connections

A user is having trouble connecting to a Wi-Fi network after installing Windows 10. What should the technician check first?

• AA. Bluetooth connections
• BB. Previous Windows version
• CC. Network adapter settings
• DD. Firewall settings

A technician plans to reinstall Windows 10 on a laptop. Which tool can be used for this task?

• AA. Device Manager
• BB. Control Panel
• CC. Windows Recovery Environment
• DD. Windows Defender

After a fresh installation of Windows 10, a user complains about unwanted ads in apps. What setting should the technician review?

• AA. Power Options
• BB. Privacy settings
• CC. Backup settings
• DD. User Account Control

A user wants to upgrade from Windows 7 to Windows 10 and is concerned about data loss. What should the technician recommend?

• AA. Backup data
• BB. Run Windows Update
• CC. Format the hard drive
• DD. Use a different PC