ITILSC-SOA Offering Practice Questions
The free ITILSC-SOA: ITIL Service Capability Service Offerings and Agreements questions that deal with offering, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #3
What should be the primary focus when creating a new service offering?
Correct answer: D
Explanation
The business value ensures that the offering addresses the needs of the organization and adds strategic benefit.
Question #5
In service offering development, what does the term 'Bundled services' refer to?
Correct answer: D
Explanation
Bundled services refer to a combination of multiple services offered together, providing more value to the customer.
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