ITIL 4 Direct, Plan and Improve (DPI) (also part of Managing Professional) Improvement Practice Questions
The free ITIL 4 Direct, Plan and Improve (DPI) (also part of Managing Professional) questions that deal with improvement, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #2
During a continual improvement initiative, what is the first step to be taken?
Correct answer: C
Explanation
Identifying the improvement area is crucial before making any changes.
Question #5
A service improvement plan (SIP) has been created. What should be the next step?
Correct answer: C
Explanation
Reviewing the SIP with stakeholders ensures alignment and expectations.
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