CCBA Analyst Practice Questions

A business analyst has discovered a significant gap in the current customer system. What should they do next?

• AA. Present findings to IT department
• BB. Analyze solutions
• CC. Document the gap
• DD. Recommend immediate changes

During requirements gathering, a stakeholder insists on a feature that is out of scope. What should the analyst do?

• AA. Ignore the request
• BB. Explain the implications
• CC. Escalate to management
• DD. Agree to include it

A requirements specification has vague language that could be misinterpreted. What should the business analyst do?

• AA. Seek legal review
• BB. Clarify with stakeholders
• CC. Submit it as is
• DD. Ignore the issue

A key stakeholder is unresponsive during the project. What strategy should the business analyst employ?

• AA. Schedule a one-on-one meeting
• BB. Cease all communications
• CC. Ignore their absence
• DD. Take over their responsibilities

A client has expressed dissatisfaction with a completed project deliverable due to unmet expectations. What should the analyst investigate first?

• AA. Project timelines
• BB. Stakeholder requirements
• CC. Budget constraints
• DD. Team performance

When evaluating potential solutions, what should the analyst prioritize?

• AA. All options equally
• BB. Timeframe for delivery
• CC. Impact on stakeholders
• DD. Cost of implementation

A project team is facing resistance from users regarding a new system. What should the analyst focus on?

• AA. Increase communication efforts
• BB. Training and support
• CC. Decrease system functionality
• DD. Immediate system changes