220-901 Technician Practice Questions

A technician is troubleshooting a computer that is not booting. The technician checks the power supply and confirms it is functioning properly. What should the technician check next?

• AA. The motherboard
• BB. The processor
• CC. The hard drive
• DD. The RAM

A user finds that their laptop is not connecting to a wireless network. What should the technician check first?

• AA. Hard drive performance
• BB. Display settings
• CC. Wireless switch status
• DD. Network printer availability

After replacing a network cable, a computer still cannot access the network. What should the technician check next?

• AA. Hard drive connections
• BB. Network settings
• CC. RAM status
• DD. The power supply

A user calls in with a complaint that their desktop is making a loud grinding noise. What is the technician's best course of action?

• AA. Inspect the hard drive
• BB. Check for overheating
• CC. Replace the power supply
• DD. Run a virus scan

A computer is experiencing intermittent connectivity issues. Which of the following should the technician check first?

• AA. The network cable
• BB. The mouse
• CC. The computer's RAM
• DD. The display settings