3309 Interactions Practice Questions
The free 3309: Avaya Aura Experience Portal with POM Implementation and Maintenance questions that deal with interactions, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #2
Which component integrates with the Experience Portal for managing customer interactions?
Correct answer: A
Explanation
The Avaya Communication Manager integrates with the Experience Portal.
Question #4
What type of scripts can be created in the Experience Portal to customize user interactions?
Correct answer: D
Explanation
VXML (VoiceXML) scripts are used to customize user interactions.
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