3002 Calls Practice Questions
The free 3002: Avaya IP Office Platform Configuration and Maintenance questions that deal with calls, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #4
A customer reports that their calls are dropping frequently. What should you check first?
Correct answer: A
Explanation
Network latency is often the primary cause of dropped calls; checking it first can help diagnose the problem effectively.
Question #10
What should you do if a user cannot receive calls on their Avaya IP phone?
Correct answer: D
Explanation
Network connectivity issues are a common cause for phones not receiving calls.
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