FAHM — Fellow, Academy for Healthcare Management Patient Practice Questions

A healthcare administrator needs to decide on a new patient management system. What is a critical factor in their decision-making?

• AA. Cost of the system
• BB. Color of the interface
• CC. Number of employees using the system
• DD. User-friendly features

During an annual review, a healthcare facility finds that patient wait times have increased. What should they do first?

• AA. Hire more staff
• BB. Change the decor of the waiting area
• CC. Evaluate appointment scheduling
• DD. Increase patient intake

A clinical team notices discrepancies in patient records. What is the best immediate action?

• AA. Implement a new software system
• BB. Report to management
• CC. Train staff on documentation procedures
• DD. Audit all records

After a patient feedback survey, a hospital learns of dissatisfaction with discharge processes. What action should be taken?

• AA. Ignore feedback
• BB. Change the discharge policy
• CC. Conduct focus groups with patients
• DD. Increase marketing efforts